Facility Services (FASE)

Facility Services (FASE) department is the central receiving point for all enquiries, requests and incident reports concerning the Facility Management (FM) Business Unit.

The main focus of our responsibilities is the acceptance of incident reports and performance requirements for buildings and building services equipment and their forwarding to the responsible trade or department.

However, our colleagues will also answer many other questions concerning your everyday work - such as how to find a responsible contact person. An important contribution to this is made by the central switchboard, which is happy to answer all external and internal enquiries within the scope of their possibilities or to refer you to a competent contact person.

Facility Services (FASE) department is divided into three teams, which together contribute to the fulfilment of our tasks:

• Process Support Systems
• Service Desk
• Repair and Building Maintenance Measures Management

On our page To report incidents or other building related measures we have summarized all important telephone numbers and their accessibility for you.